Privacy Policy

Welcome to Lavishloom. By accessing or purchasing from our website, you agree to comply with the following Terms & Conditions. Please read carefully before using our services.

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1. General Use

• Lavishloom operates as a fashion retailer of Bangladeshi, Indian, and Pakistani inspired clothing & accessories.

• By using our site, you confirm that you are at least 18 years old or have parental/guardian consent.

• We reserve the right to update or change these Terms & Conditions without prior notice.

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2. Products & Orders

• All products are listed with accurate descriptions, but slight variations in color, fabric, or embroidery may occur due to handcrafting.

• Placing an order constitutes an offer to purchase. Lavishloom reserves the right to accept or decline any order.

• Prices are listed in U.S. dollars and are subject to change without notice.

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3. Payments

• Payments must be made through the secure checkout options provided on our website.

• We do not store credit card information; all transactions are processed by trusted third-party providers.

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4. Shipping & Delivery

• We aim to ship within the stated timelines, but delays may occur due to factors beyond our control (customs, courier issues, holidays).

• Customers are responsible for providing accurate delivery information. Incorrect details may result in extra charges or failed delivery.

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5. Returns & Exchanges

• Due to the handcrafted nature of many items, all sales are final unless an item arrives damaged or incorrect.

• For eligible returns or exchanges, customers must notify us within 7 days of receiving their order.

• Items must be unused, unwashed, and in original condition with tags.

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6. Intellectual Property

• All content on Lavishloom.com (images, text, logos, designs) is owned by Lavishloom and protected by copyright laws.

• Unauthorized use, reproduction, or distribution of our content is prohibited.

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7. Liability

• Lavishloom is not responsible for any indirect, incidental, or consequential damages arising from use of our site or products.

• We make no guarantee that our website will always be available, error-free, or secure.

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8. Privacy

• We respect your privacy. Personal information provided during purchase is used only for order processing and customer service.

• For full details, please see our Privacy Policy.

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9. Governing Law

• These Terms & Conditions are governed by the laws of the State of Michigan, USA.

• Any disputes shall be resolved under applicable U.S. and Michigan state law.

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10. Contact Us

For questions or concerns regarding these Terms & Conditions, please contact us at:

Lavishloom LLC

📍 10237 Joseph Campau Ave, Hamtramck, MI

📧 lavishloom@gmail.com

📞 (313) 455-2196

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✨ By purchasing from Lavishloom, you agree to these Terms & Conditions and help us continue preserving South Asian craftsmanship with responsibility.

At Lavishloom, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to safeguard your data. By visiting or purchasing from Lavishloom, you accept the practices described in this policy.

Information We Collect

We collect various types of personal information when you interact with us, including but not limited to:
• Personal Identification Information: Your name, email address, shipping/billing address, phone number, and payment details when you make a purchase or create an account.
• Transaction Data: Details related to your orders such as products purchased, order history, and payment methods.
• Technical Data: IP address, browser type, device information, and how you interact with our website.
• Marketing Preferences: Your communication preferences, including consent for marketing messages and newsletters.

How We Use Your Information

The information we collect is used in the following ways:
• Order Processing & Fulfillment: To process orders, deliver products, handle returns, and send order updates.
• Customer Service: To respond to inquiries, offer support, and resolve issues with your orders or account.
• Marketing & Communications: To send promotional offers, newsletters, and updates based on your preferences (you can opt out at any time).
• Website Improvements: To analyze traffic and improve our website, services, and user experience.
• Fraud Prevention: To help detect and prevent fraudulent or illegal activity on our platform.

How We Protect Your Data

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes SSL encryption for transactions and secure handling of sensitive data like payment details.

While we strive to protect your data, no system can guarantee 100% security. You are responsible for keeping your login credentials confidential.

Sharing of Personal Information

We do not sell or rent your personal data. We may share it with:
• Service Providers: Third-party companies that help with operations such as shipping, payments, hosting, and communications. These providers are required to handle your data securely.
• Legal Requirements: We may disclose information if legally required or to protect Lavishloom’s rights, safety, or property.
• Business Transfers: If Lavishloom is acquired or merged, your information may be transferred to the new owner.

Your Rights & Choices

You have certain rights regarding your personal data:
• Access and Update: You can view or update your account info anytime by logging in.
• Opt-Out: You may unsubscribe from marketing emails using the link in our messages or by contacting us directly.
• Data Deletion: You can request deletion of your personal data, though we may retain some for legal or business reasons.

Cookies and Tracking Technologies

We use cookies and similar tools to improve your browsing experience. These help remember your preferences, personalize content, and analyze website performance.

You can manage cookie settings in your browser. Disabling cookies may affect how some parts of the site function.

Third-Party Links

Our website may link to other websites. Lavishloom is not responsible for the privacy practices or content on those sites. Please review their privacy policies before submitting personal information.

Updates to Our Privacy Policy

We may occasionally update this policy. Any changes will be posted here. We encourage you to review this page periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, feel free to contact us:
• Email: lavishloom@gmail.com
• Phone: ‪+1 (586) 482-7130‬