At LavishLoom, we are committed to delivering a seamless and reliable shopping experience. Please review our shipping and returns policy to understand how we handle your orders with care and precision.

Shipping Policy

• Domestic Shipping: We currently offer shipping exclusively within the United States.
• Order Processing: All orders are processed within 1-2 business days, excluding weekends and holidays. You will receive a confirmation email with tracking details once your order has been dispatched.
• Shipping Options:
• Standard Shipping (3-5 business days): $X.XX
• Expedited Shipping (1-3 business days): $X.XX
• Free Shipping: Orders over $XX.XX qualify for complimentary standard shipping.

We partner with trusted carriers to ensure your products arrive safely and on time. Please note that shipping times may vary based on your location and carrier availability.

Important Notice: During peak seasons or in the event of unforeseen circumstances, there may be slight delays in shipping. We appreciate your understanding and will keep you updated throughout the process.

Return & Exchange Eligibility

You may request a return or exchange for the following reasons:
• You received a defective or damaged item
• You ordered the wrong size

We accept return or exchange requests within 30 days from the date of purchase.

General Conditions

To qualify for a return or exchange, the item must meet the following conditions:
• Must be in original, unused condition
• Must be unworn, unwashed, and free of any stains, odors, or damage
• Must have all original tags attached and be returned in the original packaging
• Must include a reason for the return or exchange

Items that do not meet these conditions may be refused.

Non-Returnable Items

We do not accept returns or exchanges on:
• Items marked as Final Sale
• Accessories, intimates, or customized items
• Any item that has been used, worn, or altered

Return Shipping Charges
• Customers are responsible for all return shipping costs
• We recommend using a trackable shipping method for your protection
• LavishLoom is not responsible for lost or damaged return shipments

Inspection & Processing Time

Please allow 5–6 business days after we receive your return for inspection. Once approved:
• Exchanges will be processed and shipped to you
• Refunds, if applicable, will be issued to your original payment method (excluding original shipping fees)

How to Initiate a Return or Exchange

To begin the process, please contact our support team with the following:
• Your order number
• The reason for return/exchange
• Whether you are requesting a refund or exchange

📧 Email: lavishloom@gmail.com
📞 Phone: (313) 455-2196
🏬 Store Address: 10237 Joseph Campau Ave, Hamtramck, MI 48212

We’re committed to ensuring your experience with LavishLoom is smooth and satisfying. If you have any questions, don’t hesitate to reach out.